Italian Groceries Kelowna

Question 1

What's the difference between your food and chain restaurants?

Answer

Everything we make is homemade from scratch using real ingredients and traditional recipes. Our meatballs are hand-rolled, our soups are made from scratch, and our sauces simmer for hours. You can taste the difference.

Question 2

Do you have vegetarian/vegan options?

Answer

Yes! We offer vegetable lasagna, eggplant parmesan, and can customize many sandwiches to be vegetarian. Please call to discuss vegan options.

Question 3

Do you have gluten-free options?

Answer

Yes! We offer gluten-free beef lasagna and gluten-free cauliflower pizza crusts in our frozen meals section. Please call to discuss further options.

Question 4

Where do your ingredients come from?

Answer

We source quality ingredients locally when possible and import authentic Italian products for our traditional recipes.

Question 5

How do your frozen meals work?

Answer

Our homemade dinners (lasagnas, cannelloni, chicken parmesan, chicken pot pie, etc.) are made fresh in our kitchen, then frozen. Take them home, store in your freezer, and bake when you're ready for a homemade Italian meal without the work.

Question 6

How long do frozen meals last?

Answer

Properly stored in your freezer, our meals will last 2-3 months. Cooking instructions are included with each meal.

Question 7

Can I buy frozen meals and fresh sandwiches in the same visit?

Answer

Absolutely! Stock up on frozen dinners for the week and grab a hot sandwich for lunch today.

Question 8

What size are the frozen dinners?

Answer

Most of our lasagnas and main dishes come in family size (serves 4-6) and smaller portions (serves 1-2). Ask us about sizes when ordering.

Question 9

Where are you located?

Answer

5-1790 K.L.O. Road, Kelowna, BC V1W 3P6 — We're in the strip mall on K.L.O. Road—easy to find with plenty of parking!

Question 10

What are your hours?

Answer

Monday–Saturday: 9:30 am – 5:30 pm. Sunday: Closed. Hours subject to change on holidays.

Question 11

Is parking available?

Answer

Yes! We have a parking lot right in front of the store.

Question 12

Do you deliver?

Answer

Not currently, but we offer convenient call-ahead pickup so your order is ready the moment you arrive!

Question 13

Do you cater events?

Answer

Yes! We offer catering for parties, office lunches, family gatherings, and special events. Call us at (250) 860-6077 to discuss your needs.

Question 14

What catering options do you offer?

Answer

Sandwich platters, pasta trays, lasagna, meatball platters, salads, and more. We can customize menus to fit your event and budget.

Question 15

How much notice do you need for catering?

Answer

We prefer 48–72 hours notice for catering orders, but call us — we'll do our best to accommodate your timeline.

Question 16

Can you accommodate dietary restrictions for catering?

Answer

Yes! Let us know about allergies, vegetarian needs, or other dietary requirements and we'll work with you.

Question 17

Do you offer corporate lunch packages?

Answer

Yes! Many local businesses order our subs for meetings and events. We make ordering easy.

Question 18

Do you accept credit cards?

Answer

Yes, we accept all major credit cards, debit cards, and cash.

Question 19

Are your prices online?

Answer

Please call us at (250) 860-6077 for current pricing. We're happy to walk you through our menu and prices.

Question 20

How do your prices compare to chain restaurants?

Answer

Our prices reflect the quality and care that goes into every dish. Everything is made from scratch with real ingredients—not mass-produced. You're getting homemade Italian food, not fast food.

Question 21

Do you accommodate food allergies?

Answer

Yes, please let us know about any allergies when ordering. We'll do our best to accommodate, though our kitchen does handle common allergens.

Question 22

Is your food kid-friendly?

Answer

Absolutely! Kids love our meatballs, lasagna, cheese pizza, and sandwiches. We can adjust spice levels for young palates.

Question 23

Do you have low-sodium or heart-healthy options?

Answer

We can prepare many items with less salt upon request.

Question 24

Can you make dairy-free or lactose-free meals?

Answer

Some items can be prepared without cheese or dairy. Please call to discuss specific options.

Question 25

Do you use fresh ingredients?

Answer

Yes, we use quality fresh ingredients. Our vegetables are fresh, meats are quality cuts, and we make everything to order.

Question 26

Do you make your pasta fresh?

Answer

Some of our specialty items use fresh pasta; our everyday items use premium dried pasta.

Question 27

Do you sell gift cards?

Answer

Not currently, but we'd be happy to discuss gift baskets or meal packages for special occasions.

Question 28

Can you create gift baskets?

Answer

Yes! We can create custom Italian gift baskets with our products. Call us at (250) 860-6077 to discuss options.

Question 29

Do you host private events?

Answer

Please call us at (250) 860-6077 to discuss private dining or catering options for your event.

Question 30

How can I stay updated on specials and new items?

Answer

Follow us on Facebook, check our website, or call the store at (250) 860-6077 to hear about current specials!

Question 31

Do you have a newsletter or email list?

Answer

Yes! Sign up on our website or ask in store to receive updates on specials, new menu items, and promotions.

Question 32

Can I provide feedback about my experience?

Answer

Absolutely! We love hearing from customers. Call us at (250) 860-6077, message us on Facebook, or stop by and tell us in person. Your feedback helps us serve you better.

Question 33

Do you sell Italian grocery items?

Answer

Yes! In addition to our prepared foods, we carry select Italian specialty items, sauces, and ingredients.

Question 34

Can I buy just your sauce or meatballs?

Answer

Yes! We sell our homemade marinara sauce and meatballs by themselves. Perfect for your own pasta night at home.

Question 35

Are you a franchise or independent?

Answer

We're an independent, locally-owned Italian market. Everything we make is prepared right here by our team

Question 36

Are you a sit-down restaurant?

Answer

We're primarily a market and deli with fresh-made sandwiches and take-home meals. However, we do have a counter with stools for lunch and a few tables located outside the front door.

Question 37

Do you only serve lunch?

Answer

No! While we're popular for lunch, we also offer dinner solutions with our fresh sandwiches and frozen take-home meals perfect for weeknight dinners.

Question 38

Is your food expensive?

Answer

Our prices reflect authentic, homemade quality. When you compare to making everything from scratch yourself—or eating at sit-down restaurants—our generous portions offer excellent value.

Italian Groceries Kelowna

Home of the Homemade

Hot lunches, divine desserts & fresh pasta in Kelowna

What Makes Us Different

Hot subs made to order

Generous portions and personalized service

Lasagnas, cannelloni, and dinners made fresh and frozen for your convenience

Signature marinara sauce simmered for hours

Hand-rolled meatballs made with beef, pork, and veal

Our Philosophy

FAQ

MENU & FOOD

FROZEN TAKE-HOME MEALS

LOCATION & HOURS

CATERING & LARGE ORDERS

PRICING & PAYMENT

SPECIAL DIETARY NEEDS

ABOUT OUR FOOD

GIFT CARDS & SPECIAL OCCASIONS

STAYING CONNECTED

MISCELLANEOUS

FREQUENTLY MISUNDERSTOOD

Still have a question? Give us a call.

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